A manager's guide to virtual teams by Yael Zofi

By Yael Zofi

Maximize the ability of teamwork u even if staff participants are worlds aside. With an expanding quantity staff operating remotely, it's tougher than ever to make sure that staff individuals are operating easily and productively jointly. A Managers consultant to digital groups is a realistic roadmap for bridging the logistical, cultural, and communique gaps which may hinder any digital staff from achieving its full Read more...

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Tamara then set up meetings with directors and vice presidents to talk about the new models. She patiently created opportunities to build relationships with potential sponsors across the organization. org SETTING UP YOUR VIRTUAL TEAM decision makers outside her area learned about the team’s efforts and innovative solutions to complex problems. “I knew that in our company we played ‘musical chairs’ with assignments,” she said. “Any one member could end up on another team; it was just a matter of when.

Org SETTING UP YOUR VIRTUAL TEAM + Involve current team members in the onboarding process. Allow them to get to know each other before the newest member joins the team. + Make the first day special. + On the first day, start the new team member at an office where other team members work, if possible. This helps new recruits make connections that will grow into valuable relationships. Pair Up for Success. Assign new team members a “buddy” to help orient them to the organizational culture. Provide information about team operating principles, project history, organizational policies, any specific Team Codes involving use of meetings and audio/videoconference calls, and where to go for answers to questions about specific issues.

When is it appropriate to escalate issues? + When should we use telephone, video, audio, and other technology tools? + What is the etiquette and protocol for participation? When someone is on speakerphone, when should the mute button be used to give people from other cultures additional time to gather their thoughts? + How does the team keep everyone informed? Who takes and distributes minutes, and do roles rotate? + When will the agenda be distributed (X hours or days prior to the meeting)? + Who will record meeting minutes (or action items or agreements)?

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